Upgrade to one of the following versions:

6.0.12 or higher
6.5.5 or higher

These versions increase the time allowed for the copy process to five (5) minutes.

If this issue persists increase the copy timeout using the following steps:

1. Run regedit.
2. Create the following DWORD registry key:

64 bit Operating System: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Symantec\SMSMSE\<version>\Server\DefsUpdateTimeInSecs
32 bit Operating System: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SMSMSE\<version>\Server\DefsUpdateTimeInSecs

NOTE:  Replace <version> with the version of SMSMSE installed.  For example on a 32-bit system with 6.5 installed the key is: HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SMSMSE\6.5\Server\DefsUpdateTimeInSecs.

3. Set the value of the key to be the timeout in seconds.  For example to set a ten (10) minute timeout set the value to 600.
4. Close Regedit.
5. Restart the following SMSMSE service:

Symantec Mail Security for Microsoft Exchange

Symptoms:  After uninstalling ISA 2000 or 2004, all inbound traffic to that server is blocked.  No file share access, no ping response, etc.

Solution: After rebooting run the following command to turn off a hidden service

Command – “net stop ipnat”

In SBS2011 the most common problem/complaints are:

– Home Pages being changed to http://companyweb

– Folder redirection not happening correctly

To see which Group Policies are defined:

– On the server, administrator tools –> group policy management.  The policies will be listed beneath domain.  If you right click on one, Enforced will either be checked or unchecked.  Unchecked means that is it defined, but not enforced.  You would globally edit the policy here.

To update the Group Policy on a specific machine

– Start –> Run, ‘gpupdate /force’, log off if prompted.

– On the server you would do this to make sure the changes you have made recently in the Group Policy manager are available to the clients

– On the clients, it forces the client to pull down the latest policies.  It can take up to 3 times running the command

To see which policies are currently applied to a client/server machine

– Start –> Run, ‘rsop.msc’

C-Net Systems is a computer repair shop offering onsite computer repairs for home and business clients. If you need help with your computer equipment or network let us know, we can help!

Instructions on How to Shutdown Windows 8

In Microsoft Windows 8 we were introduced to the Windows titles desktop and the removal of the traditional start menu and how we choose to shutdown, restart, or one of the other ways to power down a PC.

First hover your mouse over the top right corner of the screen

A menu will popup with five choices, Choose Settings

Next at the bottom you have a Power Icon, Click this to get your power choices

How to shutdown Windows 8 screenshot 2

Finally choose Shut Down, or Restart the machine.

Windows 8 has changed the way a lot of things are done and we will be providing new articles regularly covering these new features.

Enable Wake On Magic Packet for Windows 7

To begin we need to make sure we have all the settings for Wake on Lan turned on. There are several locations in which you will need to go to and configure or turn on a feature. If any of these steps are skipped then WoL will not work.

By Default most Ethernet Ports are set to have this enabled by default but still check to make sure they are enabled.

First we need to go into the properties of the Ethernet Port that is currently active and in use. Right click the adapter in use and select properties. This is open a new dialog box, and from here select “Configure”

Under “Advanced” enable “Wake on Magic Packet”

Under Power Management check all three boxes

Once everything is enable for the Ethernet port we need to install the Windows service for WoL

Open “Control Panel” and then go to “Programs and Features”

Once in the Program and Features window on the left side click “Turn Windows Features on or off”

Next install the TCP/IP service “Simple TCPIP services” by clicking the check box next to it

Next turn on the service we just installed by going into the Window Services located in the administrator tools.

Finally open UDP for Port 9 within the Windows firewall settings.

In control panel select “Windows Firewall” and from there select “Advanced Settings” on the left.

Click “Inbound Rules” then select “New Rule”. This will open the New Rule wizard.

Next select to create a new Port rule, then apply the rule to UDP, and specify port 9.

Once the setup is complete ensure that the Wake on Lan feature is turned on in the BIOs and in the router port forward Port 9 to the address of the machine with WoL enabled.

For users to wake up a PC with WoL setup they need to send a Magic Packet to wake the machine up. Most routers have the capability of sending these magic packets otherwise you can do this threw the command prompt or by using a third party application.

What is required to send magic packets are:

• MAC Address
• IP Address
• Port #

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